Frequently Asked Questions

Where Can I Approve My Proof?

Please visit your customer account here to approve or request changes to your proof and view order status

Do You Offer Wholesale Discounts?

For inquiries about wholesale pricing please contact us at [email protected]

Can I See A Proof Before Ordering?

We will send you a digital proof with cutlines and final artwork for you to approve before you confirm your order for printing.

What Type Of Art File Formats Do You Accept?

We accept JPG, GIF, PNG, BMP, PDF, AI, SVG, TIFF, and PSD file types.

How can I cancel an order?

If your order has not already been printed, you can contact us by filling out our contact form or sending an e-mail directly to [email protected].

If your e-mail is received before the production has started, we will issue a refund and cancel this order. However, we print all orders placed before noon by the same-day, so we recommend double-checking without submitting orders to ensure that this process goes as smoothly as possible.

Do you offer local pick-up?

we do offer local pick-up at this time. We provide reliable shipping services to deliver your orders promptly.

I Received My Order And It Is Missing Items!

We know that nothing is more frustrating than an order missing an item. Please click here to notify a member of our support
team to resolve the issue.

Where Is My Order?

Typical orders take 4-6 business days (Monday-Friday) to print, after proof approval.

The Process

Orders placed are Produced and shipped within the following timeline.

STEP 1

ART PROOF

You will receive a proof from our us within 24 hours of placing your order

STEP 2

PRODUCTION

Your order is printed, packaged and shipped within 3-6 business days of proof approval

STEP 3

SHIPPED

Most customers receive their order in 1-5 days once shipped based on shipping service

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